<?xml version="1.0"?>
<ArrayOfFBEvent xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
  <FBEvent>
    <User>Dan McFadden</User>
    <Comment />
    <StatusString>Edited</StatusString>
    <TimeStamp>2025-03-20T21:54:29Z</TimeStamp>
    <ZendeskNumber>0</ZendeskNumber>
    <Status>UNKNOWN</Status>
  </FBEvent>
  <FBEvent>
    <User>Chris Balogh</User>
    <Comment>TEST END</Comment>
    <StatusString>Closed</StatusString>
    <TimeStamp>2024-10-25T22:52:13Z</TimeStamp>
    <ZendeskNumber>0</ZendeskNumber>
    <Status>Closed</Status>
  </FBEvent>
  <FBEvent>
    <User>Chris Balogh</User>
    <Comment>TEST</Comment>
    <StatusString>Resolved</StatusString>
    <TimeStamp>2024-10-25T22:52:06Z</TimeStamp>
    <ZendeskNumber>0</ZendeskNumber>
    <Status>Resolved</Status>
  </FBEvent>
  <FBEvent>
    <User>Chris Balogh</User>
    <Comment>TEST</Comment>
    <StatusString>Reopened</StatusString>
    <TimeStamp>2024-10-25T22:52:00Z</TimeStamp>
    <ZendeskNumber>0</ZendeskNumber>
    <Status>UNKNOWN</Status>
  </FBEvent>
  <FBEvent>
    <User>Justin Richardson</User>
    <Comment>Verified in Datapro Versions 4.2.502.51555 and 4.4.14.51570.

Tested by settting realtime rate to "NaN "  then running test setups in datapro and verified realtime rate is set and realtime works as expected.




</Comment>
    <StatusString>Closed</StatusString>
    <TimeStamp>2024-10-23T18:12:49Z</TimeStamp>
    <ZendeskNumber>0</ZendeskNumber>
    <Status>Closed</Status>
  </FBEvent>
  <FBEvent>
    <User>Justin Richardson</User>
    <Comment />
    <StatusString>Assigned</StatusString>
    <TimeStamp>2024-10-11T16:17:20Z</TimeStamp>
    <ZendeskNumber>0</ZendeskNumber>
    <Status>UNKNOWN</Status>
  </FBEvent>
  <FBEvent>
    <User>Dan McFadden</User>
    <Comment>4.2/4.4@51552
 
opened case 43065 to apply fix to 4.3 after 4.3 is released</Comment>
    <StatusString>Resolved</StatusString>
    <TimeStamp>2024-10-10T23:02:48Z</TimeStamp>
    <ZendeskNumber>0</ZendeskNumber>
    <Status>Resolved</Status>
  </FBEvent>
  <FBEvent>
    <User>Dan McFadden</User>
    <Comment />
    <StatusString>Edited</StatusString>
    <TimeStamp>2024-10-09T23:19:33Z</TimeStamp>
    <ZendeskNumber>0</ZendeskNumber>
    <Status>UNKNOWN</Status>
  </FBEvent>
  <FBEvent>
    <User>Justin Richardson</User>
    <Comment>This Gives Realtime Issues in  Datapro Versions 4.2.499.51416 and 4.3.436.51416 but works in Datapro version 4.0.1189.51416




 Log shows realtime rate  is set  but then then realtime graph displays no graph and datapro crashes if attempting to move to arm step or back to diagnostics ..     &gt; opened  case  here  for specific issue   case 43044</Comment>
    <StatusString>Reactivated</StatusString>
    <TimeStamp>2024-10-08T23:02:18Z</TimeStamp>
    <ZendeskNumber>0</ZendeskNumber>
    <Status>Reactivated</Status>
  </FBEvent>
  <FBEvent>
    <User>Justin Richardson</User>
    <Comment />
    <StatusString>Edited</StatusString>
    <TimeStamp>2024-10-08T22:42:07Z</TimeStamp>
    <ZendeskNumber>0</ZendeskNumber>
    <Status>UNKNOWN</Status>
  </FBEvent>
  <FBEvent>
    <User>Justin Richardson</User>
    <Comment>this works in datapro Version 4.0.1189.51416     ,  but gives issue with realtime chart in datapro versions  4.2.499.51416 and 4.3.436.51416      &gt; opened pending case  here  case 43044 </Comment>
    <StatusString>Edited</StatusString>
    <TimeStamp>2024-10-08T22:16:42Z</TimeStamp>
    <ZendeskNumber>0</ZendeskNumber>
    <Status>UNKNOWN</Status>
  </FBEvent>
  <FBEvent>
    <User>Dan McFadden</User>
    <Comment />
    <StatusString>ReleaseNoted</StatusString>
    <TimeStamp>2024-10-08T19:24:36Z</TimeStamp>
    <ReleaseNote>Addresses a crash when RealtimeSampleRate is not a number (NaN)</ReleaseNote>
    <ZendeskNumber>0</ZendeskNumber>
    <Status>UNKNOWN</Status>
  </FBEvent>
  <FBEvent>
    <User>Dan McFadden</User>
    <Comment />
    <StatusString>Edited</StatusString>
    <TimeStamp>2024-10-08T15:58:37Z</TimeStamp>
    <ZendeskNumber>0</ZendeskNumber>
    <Status>UNKNOWN</Status>
  </FBEvent>
  <FBEvent>
    <User>Dan McFadden</User>
    <Comment />
    <StatusString>Edited</StatusString>
    <TimeStamp>2024-10-08T15:58:32Z</TimeStamp>
    <ZendeskNumber>0</ZendeskNumber>
    <Status>UNKNOWN</Status>
  </FBEvent>
  <FBEvent>
    <User>Justin Richardson</User>
    <Comment />
    <StatusString>Assigned</StatusString>
    <TimeStamp>2024-10-07T22:58:13Z</TimeStamp>
    <ZendeskNumber>0</ZendeskNumber>
    <Status>UNKNOWN</Status>
  </FBEvent>
  <FBEvent>
    <User>Ariel Muckenhirn</User>
    <Comment>A Help Center article is IN REVIEW that addresses 'quick fix' instructions for customers and Tech Support to resolve this issue while the bug is being investigated and addressed.
 
43015: HC Article | DataPRO Articles | SQL Central Database: Resolving RealtimeSample Corruption in DataPRO - Manuscript (dts.local)
 
When this bug is fixed in code, we need to port to both DataPRO 4.0 and DataPRO 4.2 and update the LTS download versions to include it.  We will also need to remove/update the article on the DTS Help Center to note that a fix has been implemented in DataPRO version X.</Comment>
    <StatusString>Edited</StatusString>
    <TimeStamp>2024-10-03T16:34:13Z</TimeStamp>
    <ZendeskNumber>0</ZendeskNumber>
    <Status>UNKNOWN</Status>
  </FBEvent>
  <FBEvent>
    <User>Dan McFadden</User>
    <Comment>4.0/4.2/4.3@51416
 
to duplicate just have a test setup you run, then shutdown datapro then execute the following statement on the database;
 
UPDATE dbo.Settings set PropertyValue='NaN' where PropertyId='RealTimeSampleRate'
 
a separate case 43014 was opened to handle the investigation of why it was NaN in first place</Comment>
    <StatusString>Resolved</StatusString>
    <TimeStamp>2024-10-03T16:31:11Z</TimeStamp>
    <ZendeskNumber>0</ZendeskNumber>
    <Status>Resolved</Status>
  </FBEvent>
  <FBEvent>
    <User>Ariel Muckenhirn</User>
    <Comment />
    <StatusString>Edited</StatusString>
    <TimeStamp>2024-10-03T16:30:50Z</TimeStamp>
    <ZendeskNumber>0</ZendeskNumber>
    <Status>UNKNOWN</Status>
  </FBEvent>
  <FBEvent>
    <User>Dan McFadden</User>
    <Comment />
    <StatusString>Edited</StatusString>
    <TimeStamp>2024-10-03T16:19:00Z</TimeStamp>
    <ZendeskNumber>0</ZendeskNumber>
    <Status>UNKNOWN</Status>
  </FBEvent>
  <FBEvent>
    <User>Dan McFadden</User>
    <Comment>was able to duplicate the crash just by setting the property to NaN in the database and running an existing test I had.
 
UPDATE dbo.Settings set PropertyValue='NaN' where PropertyId='RealTimeSampleRate'
 
I'll fix this crash first then open up a new issue to look into what steps produced the NaN in the database in the first place</Comment>
    <StatusString>Edited</StatusString>
    <TimeStamp>2024-10-03T16:17:11Z</TimeStamp>
    <ZendeskNumber>0</ZendeskNumber>
    <Status>UNKNOWN</Status>
  </FBEvent>
  <FBEvent>
    <User>Ariel Muckenhirn</User>
    <Comment>I have received confirmation that the SQL server for Humanetics OH had performed at least a couple of backups since it's initialization on Thursday, September 26th.  I have attached the database backup files supplied by the Humanetics OH IT team who manage the SQL server.
 
Ariel</Comment>
    <StatusString>Edited</StatusString>
    <TimeStamp>2024-10-02T19:44:08Z</TimeStamp>
    <ZendeskNumber>0</ZendeskNumber>
    <Status>UNKNOWN</Status>
  </FBEvent>
  <FBEvent>
    <User>Ariel Muckenhirn</User>
    <Comment>Adding some background information and other information:
 
This issue was seen in Help Center ticket #12634 for MCW back in Nov 2023 (Ticket: DataPro shutdown error when try to… – DTS – Zendesk).  Nate discovered that the RealtimeSampleRate setting in the dbo.Settings table in the DataPRO database tables. 
 
When troubleshooting for Humanetics OH on ticket #14250 (Ticket: DataPRO Crash on Run Test Attempt – DTS – Zendesk) I saw the same error in the logs and checked the property in the table to find that this variable was also registering as NaN unexpectedly.  It's important to note that the database was working, as intended, through COB on September 30th, 2024 and then began acting up immediately upon first launch on October 1st, 2024.  Humanetics OH IT department established a once-a-month backup of the SQL server backup process, but I am unsure if this process was performed in the suspect time period -- awaiting feedback from the customer here and will update accordingly.
 
I am attaching the mdf and ldf files provided by Humanetics OH and MCW here.</Comment>
    <StatusString>Edited</StatusString>
    <TimeStamp>2024-10-02T18:49:22Z</TimeStamp>
    <ZendeskNumber>0</ZendeskNumber>
    <Status>UNKNOWN</Status>
  </FBEvent>
  <FBEvent>
    <User>Dan McFadden</User>
    <Comment />
    <StatusString>Assigned</StatusString>
    <TimeStamp>2024-10-02T15:36:17Z</TimeStamp>
    <ZendeskNumber>0</ZendeskNumber>
    <Status>UNKNOWN</Status>
  </FBEvent>
  <FBEvent>
    <User>Dan McFadden</User>
    <Comment>VPG Security WARNING: This is an external email. Do not click links or open attachments unless you recognize the sender and know the content is safe.
     

  
 
##- Please type your reply above this line -##
 
You are a follower on this request (#14250, #dtsweb.zendesk.com/agent/tickets/14250). Reply to this email to add an internal note to the request.
         
   
Ariel Muckenhirn (DTS)
 
Oct 2, 2024, 08:32 PDT
 
Andrew,
  
 Looking at your database files on the server, I noted that there appears to be an invalid value entered into one of your settings:  called RealtimsSampleRate in the DataPRO.mdf file.  The best way to fix this issue is to have someone -- like Cody, I suspect, but anyone with appropriate permissions on the server could make the change -- fix this issue on the SQL server end.  There are two ways to do this:
  
 
 
Run the following SQL script on the SQL server:
 
 
 

update dbo.Settings

    set PropertyValue = '120'

    where PropertyId = 'RealTimeSampleRate'
 
 
 
 2. Go into the DataPRO database and manually change the value in the dbo.Settings table for the 'RealtimeSampleRate' setting:
 
   This is done by expanding the DataPRO database, expanding the Tables folder, and scrolling down to the dbo.Settings table.  You will then right-click on the dbo.Settings table and select 'Edit top 200 rows' option, and then scroll down to find the 'RealtimeSampleRate' option and change it from NaN to '120'.
  
 After that, you will want to use your old DataPRO.exe.config file (which I checked and doesn't seem to have any issues) on one computer and connect to the central db and see if it works for you.  If it works for you, then this was the fix needed and you can let everyone connect to the central database again to continue working.  If it doesn't work, please let me know and we will dig in further.
  
 I was able to get it working on my end with these changes, but they need to happen on your end to be able to take effect.  Please let me know, if your IT needs assistance or if a Teams meeting would be better to get this resolved for you.  If it's better, I'm also more than happy to come out tomorrow to help get this resolved in person, if that would be easier.
  
 Thank you and please keep me posted,
  
 Ariel
         
 
         
   
Ariel Muckenhirn (DTS)
 
Oct 2, 2024, 08:14 PDT
     
Private note
     
Looks like this is another instance like in ticket #12634.  
  
 This is the customer's dbo.Settings table:
 
  
 This is MY central DB table:
 
  
 
 

 
Dan McFadden and Chris Balogh 
  
 Is this something worth creating a Manuscript ticket on, since multiple customers seem to be experiencing an issue with the RealtimeSampleRate value being set to NaN rather than a valid value?  Is this something that could be done during server backup activities or something else?  I believe that the central database at Humanetics OH is being handled exclusively by their IT department and I cannot imagine Cody or Matt going in and messing with ANYTHING once it was set up and running.
  
 If this IS something that can happen during server backup, would it be possible to add in some code that would check for an invalid value here and reassign it to a valid value so that DataPRO isn't just 'crashing'?
  
 Thanks,
  
 Ariel
  
         
 
         
   
Andrew Steinhour
 
Oct 2, 2024, 07:56 PDT
 
Great thank you!
 
 
 
Best Regards,
 
 
 
Andrew Steinhour
 ATD Engineering Technician
 
 
 
T    +1 567 234 2143
 
E   asteinhour@humaneticsgroup.com
 W   humaneticsgroup.com
 
900 Denton Drive I Huron I Ohio I 44839
 
 
 
         
 
         
   
Ariel Muckenhirn (DTS)
 
Oct 2, 2024, 07:40 PDT
 
Andrew,
  
 That's a good start.  I would recommend having everyone use the local database version only for now and going from there.  I will work through this to get back to you on what is going on.
  
 Thank you!
  
 Ariel
         
 
         
   
Andrew Steinhour
 
Oct 2, 2024, 07:33 PDT
 
Ariel,
 
 
 
I just tried the default config file and no longer get the error.
 
 
 
Attached is the copy of our DataPRO.exe.config file as well as the central database files.
 
 
 
Best Regards,
 
 
 
Andrew Steinhour
 ATD Engineering Technician
 
 
 
T    +1 567 234 2143
 
E   asteinhour@humaneticsgroup.com
 W   humaneticsgroup.com
 
900 Denton Drive I Huron I Ohio I 44839
 
 
 
 
Attachment(s)
 DataPRO Config and Database files.zip
         
 
         
   
Ariel Muckenhirn (DTS)
 
Oct 2, 2024, 06:32 PDT
 
Andrew,
  
 It would also be great to get a copy of your database files.  The easiest way to do this would be to open DataPRO so that it is connected to the central db, go into System Settings --&gt; Database and use the 'Copy to local' option.  From there, you would attach the DataPRO.mdf, DataPRO_log.ldf, ISO.mdf, and ISO_log.ldf files from the db folder in the DataPRO install folder:
  
 
  
 This will let me test out your database on my end and isolate the problem easier.
  
 Thank you,
  
 Ariel
         
 
         
   
Ariel Muckenhirn (DTS)
 
Oct 2, 2024, 06:29 PDT
     
Private note
     
CC'ing Nathan Brown as he helped resolve the MCW issue.  No action needed at this time, as I am requesting files from the customer first.
         
 
         
   
Ariel Muckenhirn (DTS)
 
Oct 2, 2024, 06:28 PDT
     
Private note
     
This looks may be another instance of what happened with MCW on ticket #12634 -- when something in the central database got corrupted.  I will need to look through Andrew's database to be sure, so I will need him to attach his db files.
  
 Since it's the first Monday after the central database was activated and I know they were planning on doing a backup weekly, I suspect something went wrong there.
         
 
         
   
Ariel Muckenhirn (DTS)
 
Oct 2, 2024, 06:26 PDT
     
Private note
     
No answer, so left a message.  Later data in the logs indicate that a license file was found:
  
 2024-10-01 07:03:48.690 DataPRO Started ==========================
 2024-10-01 07:03:48.690 EnterpriseSite edition DataPRO license 01aed967-aa0d-4810-be23-793f48f3d766 issued to Humanetics ATD Manufacturing (Ohio) which never expires is valid. Expected Key 2cf8c54e-d549-498e-8e3a-69c5e0104b6e
 2024-10-01 07:03:48.701 Load any arguments
 2024-10-01 07:03:48.923 DbType is 2
 2024-10-01 07:03:48.923 Environment.Program Files is C:\Program Files
 2024-10-01 07:03:48.923 envProgFilesNoDrive is Program Files
 2024-10-01 07:03:48.923 highestVersionInstalledPath before Replace is C:\Program Files\Microsoft SQL Server\150\LocalDB\Binn\
 2024-10-01 07:03:48.923 highestVersionInstalledPath after Replace is C:\Program Files\Microsoft SQL Server\150\LocalDB\Binn\
 2024-10-01 07:03:48.923 Environment.Program Files is C:\Program Files
 2024-10-01 07:03:48.923 envProgFilesNoDrive is Program Files
 
 

 
This does seem to be the primary culprit for errors causing DataPRO to want to close:
 2024-10-01 07:05:19.557 User Huron navigated forward to page: Record
 2024-10-01 07:05:22.054 Error in Init of RunTestBase Value was either too large or too small for an Int32.
 2024-10-01 07:05:22.067 !! An exception of type: System.NullReferenceException occurred Module: DataPRO.exe, Name: AddPageButtonsMessage: Object reference not set to an instance of an object. StackTrace: at DataPROWin7.RunTestBase.AddPageButtons() StackTrace: at DataPROWin7.DataPROPage.Initialize() at DataPROWin7.DataPROPage.OnSetActive() at DataPROWin7.RunTestBase.OnSetActive() at DataPROWin7.HomePage.TabControl_SelectionChanged(Object sender, SelectionChangedEventArgs e) at System.Windows.RoutedEventArgs.InvokeHandler(Delegate handler, Object target) at System.Windows.RoutedEventHandlerInfo.InvokeHandler(Object target, RoutedEventArgs routedEventArgs) at System.Windows.EventRoute.InvokeHandlersImpl(Object source, RoutedEventArgs args, Boolean reRaised) at System.Windows.UIElement.RaiseEventImpl(DependencyObject sender, RoutedEventArgs args) at System.Windows.Controls.TabControl.OnSelectionChanged(SelectionChangedEventArgs e) at System.Windows.Controls.Primitives.Selector.SelectionChanger.End() at System.Windows.Controls.Primitives.Selector.SetSelectedHelper(Object item, FrameworkElement UI, Boolean selected) at System.Windows.Controls.Primitives.Selector.NotifyIsSelectedChanged(FrameworkElement container, Boolean selected, RoutedEventArgs e) at System.Windows.EventRoute.InvokeHandlersImpl(Object source, RoutedEventArgs args, Boolean reRaised) at System.Windows.UIElement.RaiseEventImpl(DependencyObject sender, RoutedEventArgs args) at System.Windows.Controls.TabItem.OnSelected(RoutedEventArgs e) at System.Windows.Controls.TabItem.OnIsSelectedChanged(DependencyObject d, DependencyPropertyChangedEventArgs e) at System.Windows.DependencyObject.OnPropertyChanged(DependencyPropertyChangedEventArgs e) at System.Windows.FrameworkElement.OnPropertyChanged(DependencyPropertyChangedEventArgs e) at System.Windows.DependencyObject.NotifyPropertyChange(DependencyPropertyChangedEventArgs args) at System.Windows.DependencyObject.UpdateEffectiveValue(EntryIndex entryIndex, DependencyProperty dp, PropertyMetadata metadata, EffectiveValueEntry oldEntry, EffectiveValueEntry&amp; newEntry, Boolean coerceWithDeferredReference, Boolean coerceWithCurrentValue, OperationType operationType) at System.Windows.DependencyObject.SetValueCommon(DependencyProperty dp, Object value, PropertyMetadata metadata, Boolean coerceWithDeferredReference, Boolean coerceWithCurrentValue, OperationType operationType, Boolean isInternal) at DataPROWin7.HomePage.GoToNewPage(DataPROPage page) at DataPROWin7.Controls.BuildTestSetupControl.RunTest(TestTemplate test) at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs) at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)
 2024-10-01 07:05:22.068 DataPRO has experienced an issue. The issue has been recorded. DataPRO will now shutdown for safety.
 2024-10-01 07:06:28.876 User Huron pressed OK
 
 

 
 
  
  
         
 
         
   
Ariel Muckenhirn (DTS)
 
Oct 2, 2024, 06:15 PDT
 
Andrew,
  
 Can you also attach a copy of your customer DataPRO.exe.config file?  I'd like to look through it and see if there are any other settings that could cause issues.
  
 Thank you,
  
 Ariel
         
 
         
   
Ariel Muckenhirn (DTS)
 
Oct 2, 2024, 05:53 PDT
     
Private note
     
Giving Andrew a call now
         
 
         
   
Ariel Muckenhirn (DTS)
 
Oct 2, 2024, 05:51 PDT
     
Private note
     
First things being noticed on opening the DataPRO Log files:
  
 Environment: 4.0.30319.42000
 Db Version: 94 (Native)
 LicenseType: Standard
 LicensedTo: Unregistered
 2024-10-01 06:55:33.163 DataPRO Started ==========================
 2024-10-01 06:55:33.184 License file does not exist.
 2024-10-01 06:55:33.214 Load any arguments
 2024-10-01 06:55:35.744 DbType is 1
 2024-10-01 06:55:35.744 Environment.Program Files is C:\Program Files
  
 This should require a license file and it doesn't seem to exist.  Comparison to my own files shown below:
 
         
 
         
   
Ariel Muckenhirn (DTS)
 
Oct 2, 2024, 05:44 PDT
 
Andrew,
  
 Ok, to be sure this isn't something to do with the changes made during the central database setup, let's have you replace your DataPRO.exe.config file with a default version and see if that resolves your issue.  If you had a fresh install and a default config file and your license file, it should work.
  
 I've attached a copy of the default config file here.  Just move your custom one elsewhere and see if you're still experiencing the problem.  In the meantime, I am looking through the logs, but it might take me a little bit to get through them.
  
 Ariel
  
 
Attachment(s)
 DataPRO.exe.config
         
 
         
   
Andrew Steinhour
 
Oct 2, 2024, 04:36 PDT
 
Ariel,
 
 
 
I included the DataPRO.log file along with some .bz2 files. This error is occurring with all test setups including test setups that I am trying to build. I tried again this morning to make a test setup and got the error immediately after DataPRO started discovering the DAS.
 
 
 
This problem happens with or without being connected to the database and is occurring to everyone that is trying to use DataPRO.
 
 
 
Best Regards,
 
 
 
Andrew Steinhour
 ATD Engineering Technician
 
 
 
T    +1 567 234 2143
 
E   asteinhour@humaneticsgroup.com
 W   humaneticsgroup.com
 
900 Denton Drive I Huron I Ohio I 44839
 
 
 
 
Attachment(s)
 DataPRO Logs.zip
         
 
         
   
Ariel Muckenhirn (DTS)
 
Oct 1, 2024, 10:59 PDT
 
Andrew,
  
 Thank you for reaching out using email for this.  It's often fastest to reach out here on the Help Center.
  
 Thank you for including a snippet from the log folder, but it would be best if I could see the full logs that include this issue and yesterday's test runs so I can compare.  You can find these either in the test folders in the Data folder or you can go into the DataPRO install folder and copy them from the Logs folder:
 
 I would like to see that DataPRO.log file along with any log.bz2 files that are from the appropriate timeframes.
  
 Is this happening with all test setups, including building a new test setup?  Are you connected to the centralized database?  Have you tried using a the 'local mode' and seeing if the error persists?
  
 Thanks, 
  
 Ariel
         
 
         
   
Ariel Muckenhirn (DTS)
 
Oct 1, 2024, 10:54 PDT
 
Hi Ariel,
  
 I am having some issues with DataPRO whenever I try to run a test. I can access our sensor database and build a test setup, but whenever I press “run test” (either the option within the test setup or the “run test” header I get the error that is below. I also included the log files which recognize the error as “Error in Init of RunTestBase Value was either too large or too small for an Int32.” I have already tried reinstalling DataPRO and running a test locally off my pc without any luck. It was working just fine yesterday, and everything was kept the same, I’m not sure what is going on. Hopefully, this is an easy fix.
  
 
 2024-10-01 07:20:49.357 User Admin logged on via DefaultUser
  
 2024-10-01 07:20:50.629 User navigated to Home Page
  
 2024-10-01 07:20:51.416 User navigated to Home Page
  
 2024-10-01 07:20:51.467 User Admin navigated to: Info
  
 2024-10-01 07:20:51.497 User navigated to Home Page
  
 2024-10-01 07:21:48.489 User Admin pressed PageButton:Prepare_TestSetups_Page_MakeCurrentButton
  
 2024-10-01 07:21:58.635 Error in Init of RunTestBase Value was either too large or too small for an Int32.
  
 2024-10-01 07:21:58.644 !!  An exception of type: System.NullReferenceException occurred Module: DataPRO.exe, Name: AddPageButtonsMessage: Object reference not set to an instance of an object. StackTrace:    at DataPROWin7.RunTestBase.AddPageButtons() StackTrace:    at DataPROWin7.DataPROPage.Initialize()    at DataPROWin7.DataPROPage.OnSetActive()    at DataPROWin7.RunTestBase.OnSetActive()    at DataPROWin7.RunTestPageStatusCheck.OnSetActive()    at DataPROWin7.HomePage.TabControl_SelectionChanged(Object sender, SelectionChangedEventArgs e)    at System.Windows.RoutedEventArgs.InvokeHandler(Delegate handler, Object target)    at System.Windows.RoutedEventHandlerInfo.InvokeHandler(Object target, RoutedEventArgs routedEventArgs)    at System.Windows.EventRoute.InvokeHandlersImpl(Object source, RoutedEventArgs args, Boolean reRaised)    at System.Windows.UIElement.RaiseEventImpl(DependencyObject sender, RoutedEventArgs args)    at System.Windows.Controls.TabControl.OnSelectionChanged(SelectionChangedEventArgs e)    at System.Windows.Controls.Primitives.Selector.SelectionChanger.End()    at System.Windows.Controls.Primitives.Selector.SetSelectedHelper(Object item, FrameworkElement UI, Boolean selected)    at System.Windows.Controls.Primitives.Selector.NotifyIsSelectedChanged(FrameworkElement container, Boolean selected, RoutedEventArgs e)    at System.Windows.EventRoute.InvokeHandlersImpl(Object source, RoutedEventArgs args, Boolean reRaised)    at System.Windows.UIElement.RaiseEventImpl(DependencyObject sender, RoutedEventArgs args)    at System.Windows.Controls.TabItem.OnSelected(RoutedEventArgs e)    at System.Windows.Controls.TabItem.OnIsSelectedChanged(DependencyObject d, DependencyPropertyChangedEventArgs e)    at System.Windows.DependencyObject.OnPropertyChanged(DependencyPropertyChangedEventArgs e)    at System.Windows.FrameworkElement.OnPropertyChanged(DependencyPropertyChangedEventArgs e)    at System.Windows.DependencyObject.NotifyPropertyChange(DependencyPropertyChangedEventArgs args)    at System.Windows.DependencyObject.UpdateEffectiveValue(EntryIndex entryIndex, DependencyProperty dp, PropertyMetadata metadata, EffectiveValueEntry oldEntry, EffectiveValueEntry&amp; newEntry, Boolean coerceWithDeferredReference, Boolean coerceWithCurrentValue, OperationType operationType)    at System.Windows.DependencyObject.SetValueCommon(DependencyProperty dp, Object value, PropertyMetadata metadata, Boolean coerceWithDeferredReference, Boolean coerceWithCurrentValue, OperationType operationType, Boolean isInternal)    at System.Windows.DependencyObject.SetCurrentValueInternal(DependencyProperty dp, Object value)    at System.Windows.Controls.TabItem.OnPreviewGotKeyboardFocus(KeyboardFocusChangedEventArgs e)    at System.Windows.RoutedEventArgs.InvokeHandler(Delegate handler, Object target)    at System.Windows.RoutedEventHandlerInfo.InvokeHandler(Object target, RoutedEventArgs routedEventArgs)    at System.Windows.EventRoute.InvokeHandlersImpl(Object source, RoutedEventArgs args, Boolean reRaised)    at System.Windows.UIElement.RaiseEventImpl(DependencyObject sender, RoutedEventArgs args)    at System.Windows.UIElement.RaiseTrustedEvent(RoutedEventArgs args)    at System.Windows.Input.InputManager.ProcessStagingArea()    at System.Windows.Input.InputManager.ProcessInput(InputEventArgs input)    at System.Windows.Input.KeyboardDevice.TryChangeFocus(DependencyObject newFocus, IKeyboardInputProvider keyboardInputProvider, Boolean askOld, Boolean askNew, Boolean forceToNullIfFailed)    at System.Windows.Input.KeyboardDevice.Focus(DependencyObject focus, Boolean askOld, Boolean askNew, Boolean forceToNullIfFailed)    at System.Windows.Input.KeyboardDevice.Focus(IInputElement element)    at System.Windows.UIElement.Focus()    at System.Windows.Controls.TabItem.SetFocus()    at System.Windows.Controls.TabItem.OnMouseLeftButtonDown(MouseButtonEventArgs e)    at System.Windows.RoutedEventArgs.InvokeHandler(Delegate handler, Object target)    at System.Windows.RoutedEventHandlerInfo.InvokeHandler(Object target, RoutedEventArgs routedEventArgs)    at System.Windows.EventRoute.InvokeHandlersImpl(Object source, RoutedEventArgs args, Boolean reRaised)    at System.Windows.UIElement.ReRaiseEventAs(DependencyObject sender, RoutedEventArgs args, RoutedEvent newEvent)    at System.Windows.UIElement.OnMouseDownThunk(Object sender, MouseButtonEventArgs e)    at System.Windows.RoutedEventArgs.InvokeHandler(Delegate handler, Object target)    at System.Windows.RoutedEventHandlerInfo.InvokeHandler(Object target, RoutedEventArgs routedEventArgs)    at System.Windows.EventRoute.InvokeHandlersImpl(Object source, RoutedEventArgs args, Boolean reRaised)    at System.Windows.UIElement.RaiseEventImpl(DependencyObject sender, RoutedEventArgs args)    at System.Windows.UIElement.RaiseTrustedEvent(RoutedEventArgs args)    at System.Windows.Input.InputManager.ProcessStagingArea()    at System.Windows.Input.InputManager.ProcessInput(InputEventArgs input)    at System.Windows.Input.InputProviderSite.ReportInput(InputReport inputReport)    at System.Windows.Interop.HwndMouseInputProvider.ReportInput(IntPtr hwnd, InputMode mode, Int32 timestamp, RawMouseActions actions, Int32 x, Int32 y, Int32 wheel)    at System.Windows.Interop.HwndMouseInputProvider.FilterMessage(IntPtr hwnd, WindowMessage msg, IntPtr wParam, IntPtr lParam, Boolean&amp; handled)    at System.Windows.Interop.HwndSource.InputFilterMessage(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean&amp; handled)    at MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean&amp; handled)    at MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)    at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)    at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)
  
 2024-10-01 07:21:58.648 DataPRO has experienced an issue.  The issue has been recorded.  DataPRO will now shutdown for safety.
  
 2024-10-01 07:22:18.148 User Admin pressed OK
  
 2024-10-01 07:22:18.157 ModalWindow: Are you sure you want to close DataPRO? Press Yes to close or No to continue.
  
 2024-10-01 07:22:18.209 DataPRO Closing ==========================
  
 2024-10-01 07:22:18.210 DataPRO Closed ===========================
  
  
 Best Regards,
  
 Andrew Steinhour
 ATD Engineering Technician
  
 T    +1 567 234 2143
 E   asteinhour@humaneticsgroup.comW   humaneticsgroup.com
 900 Denton Drive I Huron I Ohio I 44839
 
         
----------------------------------------------
 Customer Details:
 Name: Andrew Steinhour ( asteinhour@humaneticsgroup.com )
 Organization: Humanetics Group (Various)
 
----------------------------------------------
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Ticket #
   
14250
     
Status
   
Pending
     
Requester
   
Andrew Steinhour
     
CCs
   
John Below
     
Followers
   
Chris Balogh, Dan McFadden, Nathan Brown
     
Group
   
Support
     
Assignee
   
Ariel Muckenhirn
     
Priority
   
Normal
     
Type
   
Problem
     
Channel
   
Web Form
     
 
 
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